Refund policy

At SunKissed Cosmetics, we want you to be completely satisfied with your purchase. Please review our refund policy below:

1. Eligibility for Refunds:

Refunds are available for unused and unopened products returned within 14 days of delivery.

Products must be in their original packaging and condition.

2. Non-Refundable Items:

Due to hygiene and safety reasons, used or opened lip glosses are not eligible for refunds.

Sale or clearance items are final sale and non-refundable.

3. Refund Process:

To initiate a refund, email us at sunkissedcosoffical@gmail.com with your order number and a description of the issue.

Once your return is approved, we will provide instructions for shipping the product back to us. Return shipping costs are the responsibility of the customer.

4. Refund Timing:

Refunds will be processed within 7-10 business days after we receive and inspect the returned item.

5. Damaged or Incorrect Items:

If you receive a damaged or incorrect product, please contact us within 5 days of delivery with photos of the issue. We will gladly replace the item or offer a full refund.

If you have any questions about our policy, don’t hesitate to reach out to us at sunkissedcosoffical@gmail.com , Your satisfaction is our priority!